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I.T. Technical Services

Helpdesk Administration
Your I.T. Helpdesk is the first line of communications to your I.T. team to be notified of issues, record and address the problem in a timely manner. It is a key component to any business operation that ensure end-user utilize technology to focus on their primary job functions.

Vibrant has a skilled team of Helpdesk Administrators that have worked in various industries and corporate environments that can quickly integrate into any customer’s location or alternatively provide remote support from Vibrant’s office based on the client’s needs.

Desktop Support Services
Customer Services is Vibrant’s core objectives – our highly trained staff can integrate seamlessly in any corporate environment to provide a high quality of service to your end-users directly to ensure their I.T. problems are resolved quickly and efficiently.

Printer Management & Optimization
While the world is moving to a paperless environment, technology is providing us with tools for efficient Printing, Scanning, Copying and related solutions that can reduce the time daily tasks.

Vibrant can provide tools and resources that can ensure that Printers and Devices are full functional with Preventative Maintenance Activities as well as resolving any issues in a timely manner.

In addition to being HP Silver Partners for Printers, Inks, Toners, Vibrant’s resources are Trained to diagnose and resolve issues for almost all brands of Printers.

Network & Backoffice Solutions
Vibrant can provide various levels of Network, I.T. Security & Backoffice services to our customers. From resolving existing issues, optimizing network or even providing a full upgrade solution where required. Vibrant is partnered with international companies with the expertise that addresses our client’s needs.

 

Vibrant has a skilled team of Helpdesk Administrators that have worked in various industries and corporate environments