Career Oportunities
I.T. Technician (On-Contract)
DUTIES & RESPONSIBILITIES:
As a I.T. Technician for Vibrant, you will act as the main on-site IT support for the Company forming part of a team that provides exceptional services. Your role primarily focuses on the following:
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Providing day-to-day general IT support to end users both on site and remotely as required.
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Logging of support tickets via phone, email or in person requests, ensuring that ticket fields are populated with accurate data.
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Managing and prioritizing assigned tickets to ensure that they are actioned, resolved, and closed within the specified SLAs.
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Responding and liaising with end-users, to provide updates as necessary.
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Following up with 3rd party vendors and suppliers to ensure timely resolution of issues.
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Contributing to the Team’s Knowledge Base, ensuring that it is updated to include resolution steps for issues identified.
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Installing and configuring hardware and software on relevant end-user devices.
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Configuring, deploying, and relocating hardware, including but not limited to Laptops, Desktops, Phones, Tablets, Printers, Scanners etc.
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Performing preventative maintenance and repair on IT equipment
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Assisting in related projects where IT input / services are required.
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Visiting Customer sites to provide Deskside assistance as required.
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Conforming to the Company’s IT procedures and policies.
KNOWLEDGE AND SKILLS:
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Between 3-5yrs years hands on experience working in a corporate environment
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Possession of one or more I.T. Certifications such as CompTIA A+, Network +, MCSE, CCNA
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Experience with Ticketing System Tools and Remote Access Tools would be an asset.
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Knowledge of supporting common IT Systems
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Strong knowledge of computer hardware and software –Windows 10, Microsoft Office 365 and Outlook email, antivirus and other desktop security applications, intermediate networking etc.
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Strong knowledge of business productivity tools, telephony applications and technology trends
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Analytical, Reasoning and Problem-Solving Skills
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Ability to conduct research using a variety of information resources.
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Ability to operate with a high degree of confidentiality and discretion.
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Excellent interpersonal, communication and Time Management skills
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Ability to work on own initiative and act independently whilst being able to work successfully as part of a team.
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Ability to represent the company in a professional manner, at all times.
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Excellent Customer Service Skills
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Willingness to learn.
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Must have a functional vehicle to travel between customer sites.
Interested candidates can submit their applications via email to:
Human Resources Manager
Email: admin@vibrant-tt.com
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Application deadline: 2nd July 2025
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UAT Testers (On-Contract)
Engagement Title Name: HRIS and Payroll Testing Services
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Project Purpose:
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To check if the HRIS and Payroll applications meet the requirements and are executed successfully in the intended environment.
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To check if the applications do what they are expected to do.
Project Scope:
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Cradle-to-grave testing, including the development of test scripts and scenarios, test execution, defect management, and closure of failed tests.
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Conduct functional and user acceptance testing of the payroll and HRIS applications.
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Conduct tests in the HRIS and payroll Test environments and validate results in the respective production environments.
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Test all HRIS modules pending launch.
Responsibilities:
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Test Script and Scenario Development
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Test Execution
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Defect Management
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Documentation
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Communication
Deliverables:
The testing team is expected to deliver the following:
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Comprehensive test scripts and scenarios for payroll and HRIS integration.
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Test execution reports with detailed defect documentation.
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Regular status reports on testing progress.
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Documentation of testing activities, including test plans and test results.
Interested candidates can submit their applications via email to:
Human Resources Manager
Email: admin@vibrant-tt.com
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Application deadline: 2nd July 2025
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