

Career Oportunities

I.T. Technician (On-Contract)
DUTIES & RESPONSIBILITIES:
As a I.T. Technician for Vibrant, you will act as the main on-site IT support for the Company forming part of a team that provides exceptional services. Your role primarily focuses on the following:
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Providing day to day general IT support to end users both on site and remotely as required.
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Logging of support tickets via phone, email or in person requests, ensuring that ticket fields are populated with accurate data.
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Managing and prioritizing assigned tickets to ensure that they are actioned, resolved and closed within the specified SLAs.
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Responding and liaising with end-users, to provide updates as necessary.
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Following up with 3rd party vendors and suppliers to ensure timely resolution of issues.
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Contributing to the Team’s Knowledge Base, ensuring that it is updated to include resolution steps for issues identified.
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Installing and configuring hardware and software on relevant end-user devices.
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Configuring, deploying and relocating hardware, including but not limited to Laptops, Desktops, Phones, Tablets, Printers, Scanners etc.
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Performing preventative maintenance and repair on IT equipment
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Assisting in related projects where IT input / services are required.
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Visiting Customer sites to provide Deskside assistance as required.
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Conforming to the Company’s IT procedures and policies.
KNOWLEDGE AND SKILLS:
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Between 3-5yrs years hands on experience working in a corporate environment
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Possession of one or more I.T. Certifications such as CompTIA A+, Network +, MCSE, CCNA
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Experience with Ticketing System Tools and Remote Access Tools would be an asset.
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Knowledge of supporting common IT Systems
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Strong knowledge of computer hardware and software –Windows 10, Microsoft Office 365 and Outlook email, antivirus and other desktop security applications, intermediate networking etc.
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Strong knowledge of business productivity tools, telephony applications and technology trends
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Analytical, Reasoning and Problem-Solving Skills
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Ability to conduct research using a variety of information resources.
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Ability to operate with a high degree of confidentiality and discretion.
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Excellent interpersonal, communication and Time Management skills
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Ability to work on own initiative and act independently whilst being able to work successfully as part of a team.
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Ability to represent the company in a professional manner, at all times.
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Excellent Customer Service Skills
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Willingness to learn.
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Must have a functional vehicle to travel between customer sites.
Interested candidates can submit their applications via email to:
Human Resources Manager
Email: admin@vibrant-tt.com
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Application deadline: 31st March 2023
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Database Analyst - (Contract)
Duration: One (1) Year
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DUTIES & RESPONSIBILITIES:
As a Database Analyst for Vibrant, you will be a member of a team that delivers exceptional services. Your role primarily focuses on the following:
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Performs data mining/data analysis as required by the business.
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Assists in the development and maintenance of relevant enterprise reporting/business intelligence environments.
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Assists with the evaluation, review and management of database resources and services across the organization in accordance with pre-determined standards.
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Assists end-users with the creation of customized reports.
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Familiarizes end-users on Disaster Recovery procedures.
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Uses statistical techniques to provide meaningful insights into business values.
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Enrolls users and controls and assists with monitoring user access to databases.
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Assists with the performance of quality control audits to ensure accuracy and completeness of data.
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Monitors performance of databases and advises on issues/concerns relative to integrity issues as identified.
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Translates the business reporting requirements into deployable, re-usable reports.
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Develops and makes recommendations on the reporting environment according to Best Practice and industry standards.
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Performs any other duties relative to the job function as may be assigned.
KNOWLEDGE AND SKILLS:
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Data Analysis, reporting and SQL coding.
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Proficient in T-SQL, knowledge of SQL Server, IBM DB2, SSRS Reporting and executing / designing SSIS Packages
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Creating / assigning jobs on SQL server, familiar with importing information into SQL Server databases, backup & restore operations, monitoring SQL server performance & performance tuning.
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Familiarity with XML Programming language
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Proficient in Excel.
Interested candidates can submit their applications via email to:
Human Resources Manager
Email: admin@vibrant-tt.com
Application deadline: 1st March 2023
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IT Project Manager - (Contract)
Overview:
Vibrant is seeking an individual who has experience in planning and delivering I.T. based projects within Corporate Organizations.
As an IT Project Manager for Vibrant, you will be a member of a team that delivers exceptional services. Your role primarily focuses on the following:
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Ensure projects are completed on time, within budget and scope.
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Monitor and control expenses to ensure that all jobs are profitable.
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Ensure customer satisfaction and retention by monitoring and ensuring that all projects are conducted with the highest quality of work performance and timeliness.
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Submit job progress reports on a weekly basis ensuring that they are in accordance with company policies and procedures.
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Must be aware of and observe all policies and procedures in the environment in which the Company and client operates.
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Ensure proper communications to all stakeholders throughout the duration of the project.
KNOWLEDGE AND SKILLS:
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BSc in an IT related field or equivalent.
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Certification in Project Management e.g., PMP, Prince2, CAPM or related field.
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Have at least three (3) years relevant experience.
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Knowledge of both theoretical and practical aspects of project management.
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Proficient in Microsoft Office Suite, specifically MS Project and Visio.
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Excellent work ethic.
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Must possess excellent interpersonal and communication skills.
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Time management skills.
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Willingness to learn.
Interested candidates can submit their applications via email to:
Human Resources Manager
Email: admin@vibrant-tt.com
Application deadline:1st March2023
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